Terms & Conditions – AIML Digital

Effective Date: 23-04-2026
Business Name: AIML Digital
Location: Perth, Western Australia
Website: https://www.aimldigital.com.au

1. Introduction

These Terms & Conditions (“Terms”) govern the provision of services by AIML Digital (“we”, “our”, “us”) to the client (“you”, “your”). By engaging our services, you agree to be bound by these Terms.

2. Services

AIML Digital provides digital marketing and AI-driven services, including but not limited to:

• Search Engine Optimisation (SEO)
• Google Ads & Paid Media
• AI & Generative Engine Optimisation (AEO/GEO)
• Website development & optimisation
• Analytics and performance tracking

Scope of work will be defined in a written proposal, agreement, or statement of work.

3. Fees & Payment Terms

• All fees are outlined in the agreed proposal or invoice.
• Payments must be made in AUD (Australian Dollars).
• Unless stated otherwise:
  
  • Upfront payments are required before work begins.
  • Monthly services are billed in advance.
• Late payments may result in:
  
  • Suspension of services
  • Additional late fees (if applicable)

We reserve the right to revise pricing with prior notice.

4. Client Responsibilities

You agree to:

• Provide accurate and timely information required for service delivery
• Approve content, campaigns, and deliverables within reasonable timeframes
• Ensure you have rights to all materials provided (logos, images, content)
• Maintain access to necessary platforms (e.g., website, ad accounts)

Delays caused by the client may impact timelines and results.

5. Results & Performance Disclaimer

While we aim to deliver measurable growth, we do not guarantee specific results, including:

• Search engine rankings
• Traffic increases
• Lead or sales volume

Performance depends on multiple external factors, including competition, algorithms, and market conditions.

6. Intellectual Property

• All materials created by AIML Digital remain our property until full payment is received.
• Upon full payment, ownership of deliverables transfers to the client unless otherwise stated.
• We retain the right to:
  
  • Showcase work in portfolios
  • Use anonymised data for case studies

7. Confidentiality

Both parties agree to keep confidential any proprietary or sensitive information shared during the engagement.

This obligation continues after termination of services.

8. Third-Party Platforms

Our services may involve third-party platforms such as:

• Google Ads
• Meta (Facebook/Instagram)
• Website hosting providers

We are not responsible for:

• Changes in third-party policies or algorithms
• Platform outages or disruptions
• Account suspensions beyond our control

9. Termination

• Either party may terminate services with written notice (typically 14–30 days unless otherwise agreed).
• No refunds will be issued for work already completed.
• Ongoing monthly services will continue until the end of the billing cycle.

10. Limitation of Liability

To the extent permitted by law:

• AIML Digital is not liable for indirect or consequential losses, including loss of revenue or profits.
• Our total liability is limited to the fees paid for the specific service.

11. Australian Consumer Law

Nothing in these Terms excludes rights under the Competition and Consumer Act 2010 (Cth) or Australian Consumer Law.

12. Indemnity

You agree to indemnify AIML Digital against any claims, damages, or losses arising from:

• Use of provided materials
• Breach of these Terms
• Misuse of services

13. Amendments

We may update these Terms from time to time. Updated terms will be published on our website and take effect immediately.

14. Governing Law

These Terms are governed by the laws of Western Australia. Any disputes will be subject to the jurisdiction of its courts.

15. Contact Information

AIML Digital
Perth, Western Australia
Email: info@aimldigital.com.au
Phone: +61 488 074 614